Uzzu Ummu & Zohra

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Terms & Conditions

1. Acceptance of Terms

By accessing and using the UzzuUmmu website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these Terms, please refrain from using the website.

2. Privacy Policy

Your use of the UzzuUmmu website is also governed by our Privacy Policy. Please review our Privacy Policy, available [here], to understand how we collect, use, and protect your personal information.

3. Products and Orders

  • Product accuracy : We have made every effort to accurately display product information on our website. However, due to variations in individual monitor settings on personal computers, laptops, tablets, and hand-held devices, we cannot guarantee that the color you see on your display will precisely match the actual product color.

  • Order Acceptance : After placing an order, we will carefully review and verify all details. We reserve the right to cancel an order for any reason, including but not limited to product availability, errors in pricing or product information, or any other issues that may arise. In the event of order cancellation, we will promptly refund the full amount to the original payment method.

  • Limited Availability and Product Quality Standards : Some products may have limited availability and may not be replenished due to the nature of production. Once an item is sold out, it may not appear on the website again. While we make every effort to remove out-of-stock items promptly, there may be instances where a product does not meet our quality standards for shipment and may be unavailable for delivery. If you have questions about the availability of a particular item, please contact us during our business hours from 9 am to 5 pm or message us on our Facebook page.

4. Pricing and Payment

  • Product Prices : All prices on the website  are subject to change without notice.

  • Payment : We provide the flexibility of both cash on delivery and online payments for your convenience. When you make a payment, rest assured that your payment information is processed securely, and we do not store any payment details to ensure your privacy and security.

5. Shipping and Delivery

  • Shipping Costs : Shipping costs are calculated based on the shipping method selected and the destination. These costs are outlined during the checkout process.

  • Delivery Time ( Local ) : we strive to deliver your products within 3 to 5 days from the date of purchase. Please note that delivery times may vary based on factors such as product availability and your specific location.

  • Delivery Time ( International ) : For international orders, estimated delivery times will be provided during the checkout process. However, please be aware that international deliveries may take longer due to customs clearance and other factors. We appreciate your patience, and our team will work diligently to ensure your order reaches you as promptly as possible.

6. Returns and Exchanges

It’s important to note that we do not have a standard return policy in place. Instead, if you encounter any flaws or issues with our products, we are more than happy to facilitate an exchange. For detailed guidance, kindly refer to our [Return and Refund Policy].

7. Limitation of Liability

UzzuUmmu and its affiliates disclaim any liability for damages, whether direct, indirect, incidental, special, or consequential, arising from the use or inability to use the website. While we strive for accuracy in product representations, we do not warrant the error-free nature of product descriptions, colors, or other content.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

9. Changes to Terms

UzzuUmmu reserves the right to update or modify these Terms at any time without prior notice. Please review the Terms regularly. Your continued use of the website after any changes constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us at admin@uzzuummu.com.